Best Western Plus Chateau Inn Sylvan Lake, Sylvan Lake
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Vending machines
Sports & Fitness
- Fitness centre
- Hiking
- Bowling
- Golf course
- Fishing
Services
- Laundry
- Dry cleaning
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Indoor swimming pool
- BBQ facilities
- Leisure/ TV room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel felt like a cheap motel with no hot water due to a basement flood, lacking breakfast and towels in the room. However, the service was friendly and helpful, with a lovely restaurant recommendation. The location was fun with plenty of free parking but lacked a better view of the lake. The dining options were a bit basic and crowded, missing hashbrowns.
The hotel offers one of the best rooms in central Alberta, with nice and clean accommodations inside and out, featuring a Jetted Tub and King Size bed. The service goes above and beyond, leaving a positive experience for the customer, plus dry cleaning and laundry options. The location, directly across from the beach in Sylvan Lake at the Best Western, is very cheery and spacious for walking the Pier and downtown area, although lacking a range of local family eating establishments. The dining experience is fantastic with plenty of good options, including fresh fruit and homemade ice-cream, making it a hit with all guests. The facilities are top-notch, ensuring a comfortable and enjoyable stay.